GEFCO Forwarding would like you to me the newest member of the Time Critical Solutions team... "TRACY"

26 April 2019

Our Time Critical Solutions team at GEFCO Forwarding have launched a new voice-activated tool ‘TRACY’ towards the end of 2018 that allows customers to access real-time information via their smart-speaker.

The tool is linked directly to GEFCO’s Freight Forwarding software of choice ‘Cargowise’ providing customers with secure and unique codes to follow their shipments, door to door, by simply asking their smart speaker.

TRACY is now being used by a number of GEFCO’s customers to obtain key information instantly including flight numbers as well as actual arrival times of their shipments via a simple voice command!

‘As a trusted partner to our customers, we provide them with the upmost assurance that their goods are in safe and reliable hands. Thanks to the speed and ease of use of TRACY, we are better placed than ever to fulfil this role’ said Enthused VP of Freight Forwarding, Tony Gunn.